Privacy Policy

Last Updated: April 8, 2026

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Tucson, AZ

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AZ Garage Door (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us.

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

AZ Garage Door (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Same-Day ServiceMost repairs done in one visit

Upfront PricingQuoted before we start, no surprises

Quality PartsHigh-cycle springs & the best garage door openers in the industry

Warranty-BackedWorkmanship guaranteed in writing

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and physical address when you request a quote, schedule service, or contact us.
Service Information: Details about your garage door, property, and service history to provide and improve our services.
Website Usage Data: IP address, browser type, pages visited, and other analytics data collected through cookies and similar technologies.
Communication Records: Records of phone calls, emails, text messages, and other communications with our team.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our garage door services
Process and fulfill service requests and appointments
Communicate with you about your service, including appointment reminders, dispatch updates, billing notifications, and job completion surveys
Send SMS/text messages including service updates, appointment reminders, and (with your consent) special offers and promotional messages
Respond to your inquiries and provide customer support
Improve our website and customer experience
Comply with legal obligations

3. SMS/Text Message Communications

Verbal Opt-In: AZ Garage Door collects verbal opt-ins from customers. Customers may opt in to receive SMS notifications (e.g., billing, appointment reminders, dispatch updates, job completion surveys, special offers, and promotional messages) either in person at our location or during a phone call initiated by the customer.

Registration & Consent: Upon first registration, customers will be asked for their phone number and informed about receiving text messages. Customers will also be notified of the following:

Message and data rates may apply
Message frequency varies
Text HELP for support
Text STOP to unsubscribe at any time

No Third-Party Sharing: Your phone number will not be shared with third parties for marketing or promotional purposes.

Opting Out: You may opt out of SMS communications at any time by texting STOP to the number from which you received the message. After opting out, you will receive a final confirmation message and will no longer receive text messages from us unless you opt in again.

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., scheduling software, payment processing, customer management systems), subject to confidentiality agreements.
Legal Requirements: When required by law, regulation, legal process, or governmental request.
Business Protection: To protect the rights, property, or safety of AZ Garage Door, our customers, or the public.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications
Opt out of SMS/text messages by texting STOP

To exercise any of these rights, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.